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Problems getting into chat

Started by Hausfrau Monica, February 11, 2015, 11:11:23 AM

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Hausfrau Monica

Hello,

I've tried getting into chat over the past two days with the folloiwng error message coming up.

This page contains the following errors:

error on line 2 at column 1: Extra content at the end of the document
Below is a rendering of the page up to the first error.



I hope this helps to sort the problem out.  Thank you.

Hausfrau Monica

We still can't get into chat.... same error message. Any help on this is greatly appreciated.  Thanks

Tom

Hello, I will look into this and see what is going on. I'll update this post when I know more.

Sent from my phone.

Thanks,

Tom

A.K.A. - Lady Serenas husband

Tom

#3
The Chat system is fixed, I am sorry it took so long. A server PHP update broke it.

There is a newer version of the Chat application that will take care of the issue with the server and I will install that at some point in the next few weeks but until then it should be OK.
Thanks,

Tom

A.K.A. - Lady Serenas husband

Hausfrau Monica

Thank you Tom....all fine on this end now.  Since this one of the ways that Ian and I stay in touch with each other and friends, it is so nice to be back on line.

Hello to Lady Serena and I hope you are both well.

Monica

Johnwolfe

Is chat avail le to support. Mobile devices ?

Hausfrau Monica

Sorry Tom, chat is still having some issues.....Error 500 this time. Hopefully the update will fix the bugs. Looking forward to it.

Johnwolfe...yes, there is an app associated with the chat....tap-a-talk I believe. It's on my android devices. stop in and chat with us when you can.

Johnwolfe

I'm on a windows phone ..will have to see if its in our market ... I try to get into get through mobile website and it says there is a URL or something and jeeps logging me in and out  so I try to stay out of it so as to not spam chat

Tom

I will look into it this weekend, sorry for the problems!

Sent from my phone.

Thanks,

Tom

A.K.A. - Lady Serenas husband

Johnwolfe

Your fine it would be nice to be able to chat instead of replying  :/ but over all. That's the only problem I am experiencing

Tom

The chat software has been updated to the latest version, let me know if there are any problems!
Thanks,

Tom

A.K.A. - Lady Serenas husband

Merlin the Elder

Living life in the slow lane
ROoL #116; the Jack of Daniels; AARP #7; SS# 000-00-0013
I've upped my standards. Now, up yours.
...and may all your babies be born naked...

Hausfrau Monica

Sorry Tom.... I'm not a night owl anymore to chat with you at 3 in the morning.

and also sorry that I am getting errors intermittently from within chat.... error 404... chat bleeps at me and then puts that message up in red every few seconds. All I can do is log out and back in again. It happens if I am in for around ten minutes or so. I hope that information helps you source the problem.

Thank you again for all that you do.

Tom

Quote from: Hausfrau Monica on February 23, 2015, 02:13:27 PM
Sorry Tom.... I'm not a night owl anymore to chat with you at 3 in the morning.

and also sorry that I am getting errors intermittently from within chat.... error 404... chat bleeps at me and then puts that message up in red every few seconds. All I can do is log out and back in again. It happens if I am in for around ten minutes or so. I hope that information helps you source the problem.

Thank you again for all that you do.


No problem, I am up at odd hours. :)

The next time it happens could you note the time and let me know? It will help me track it down in the logs, just update this thread and I'll see it. Please include your time zone too.

Thanks!
Thanks,

Tom

A.K.A. - Lady Serenas husband

Hausfrau Monica

Yes,

It just did it again.... this time error 500

It's now 1:45 Mountain Time... I'm still in Colorado with Ian until Sunday...then back to Ontario sadly :(((

The errors used to stay in the chat list, but now they are being deleted automatically


Hausfrau Monica


Hausfrau Monica

(14:59:52) RF ChatBot: Error: Connection status: 404
(15:05:07) RF ChatBot: Error: Connection status: 404
(15:08:05) RF ChatBot: Error: Connection status: 508
(15:08:10) RF ChatBot: Error: Connection status: 508
(15:08:16) RF ChatBot: Error: Connection status: 500
(15:08:28) RF ChatBot: Error: Connection status: 500
(15:08:32) RF ChatBot: Error: Connection status: 404

Tom

That might have been me, I was adjusting some limits after I saw your last message. Please keep letting me know when it happens and I will hopefully be able to track it down.
Thanks,

Tom

A.K.A. - Lady Serenas husband

Gwyndolyn

While the chat seems to be functioning correctly, it now seems that it does not register with the main site so others can see when someone is in the chat to talk to.

Tom

#19
Quote from: Gwyndolyn on March 23, 2015, 06:51:36 PM
While the chat seems to be functioning correctly, it now seems that it does not register with the main site so others can see when someone is in the chat to talk to.

I am still trying to determine why the presence indicator is not working, I haven't found any errors in the code. I have sent an email to the developer but I have not had a reply yet. As soon as I figure it out I will update this thread.
Thanks,

Tom

A.K.A. - Lady Serenas husband