Real Armor of God

[Capt Gabriela Fullpepper]

HUM No apology was ever given and I have YET to see the money refunded in my account.

I was told at the time of ordering that the Helmet WAS In stock THEN no word on the web site just a In Process. This went on for over two weeks and it clearly states on the web site that 2 - 3 days for shipping. I made MANY phone calls and Emails and had NO responce from anyone. Finally I actually got to talk to "Lisa" who said she would look into it and call me right back. "Lisa" never called me back as she said she would.

2 Weeks later I finally recieved something... the wrong item ordered. When I called and emailed about this I finally got an email reponce that said you would look into it and that was the final thing I heard up until Monday after I left more voice messages and sent another email and finally got a responce that you where issuing a refund as the item would not ship by Christmas. As of today my account still does not show the refunded funds and I got no apology or an explanation of what happened and why I was told the item was in stock then was shipped the wrong item.

Communication with this company is poor to not at all. Top notch customer service is when you reply right away.

[Trillium]

OK...it's time for y'all to take this to email or Private Message. 

I'm locking this thread.