RenaissanceFestival.com Forums

R/F.com Updates => Ask the Admin => Topic started by: BLAKDUKE on August 24, 2009, 01:56:51 PM

Title: PASSWORD HELP
Post by: BLAKDUKE on August 24, 2009, 01:56:51 PM
HEY

I forgot my password so I clicked on forgot password.   I was able to logon with the new password.  Now when I go into my profile to change my password it will not recognize the new password that was just sent me.  I have verified 3 times that I have keyed it correctly.   HHHEELLLLLLLLPPPPPPPPP.........
Title: Re: PASSWORD HELP
Post by: BLAKDUKE on September 13, 2009, 09:52:25 AM
Hey admin,  is it possible to get an answer to this?????
Title: Re: PASSWORD HELP
Post by: John on September 14, 2009, 10:48:03 PM
Apologies your Highness.
I don't know.  I think that is a question for Tom.  I'll send him a renmail asking if he recognizes the defect.
Title: Re: PASSWORD HELP
Post by: BLAKDUKE on September 15, 2009, 02:57:35 PM
Thanks John...
Title: Re: PASSWORD HELP
Post by: John on September 15, 2009, 03:31:54 PM
You're welcome Blakduke.  Sorry for the delay.
Title: Re: PASSWORD HELP
Post by: John on September 17, 2009, 10:37:24 PM
Hi Blakduke,

Tom did some research but hasn't found anything that is pertinent to the kind of problem you are having.
Tom recommended you clear your cache.  I can try to reset your password in the admin interface if you want.  Let me know.

Tom will keep looking into it.

John
Title: Re: PASSWORD HELP
Post by: BLAKDUKE on September 18, 2009, 03:28:55 PM
Quote from: John on September 17, 2009, 10:37:24 PM
Hi Blakduke,

Tom did some research but hasn't found anything that is pertinent to the kind of problem you are having.
Tom recommended you clear your cache.  I can try to reset your password in the admin interface if you want.  Let me know.

Tom will keep looking into it.

John

John   

Do you want me to PM the password I want you to put in?

The BLAKDUKE
Title: Re: PASSWORD HELP
Post by: John on September 18, 2009, 10:06:27 PM
Yes please.