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South => Texas Renaissance Festival => Topic started by: dameoftherealm on October 02, 2008, 05:42:48 PM

Title: TheMedievalMarket.com
Post by: dameoftherealm on October 02, 2008, 05:42:48 PM
Has anyone ordered from them? I did they said it would ship Monday Sept 29. Worried
Title: Re: TheMedievalMarket.com
Post by: knarlyknot on October 02, 2008, 10:40:06 PM
There has been much discussion on this particular vendor.  Could someone wiser than I find that thread?
Title: Re: TheMedievalMarket.com
Post by: valt on October 02, 2008, 11:13:52 PM
I believe this may be the thread: http://www.renaissancefestival.com/forums/index.php?topic=1572.0
Title: Re: TheMedievalMarket.com
Post by: knarlyknot on October 03, 2008, 05:45:07 PM
That be the one, Thanks Valt!
Title: Re: TheMedievalMarket.com
Post by: dameoftherealm on October 08, 2008, 12:22:33 AM
Got my gown today after learning how to get up with her.
She has her cellphone as her number and I started txting her and
she had it here next day when she finally shipped it yesterday and
the post office made a special trip to get it to me.. Now to figure out
how to pust it all together ???
Title: Re: TheMedievalMarket.com
Post by: valt on October 08, 2008, 07:44:47 AM
Glad to hear it turned out alright for ya.
Title: Re: TheMedievalMarket.com
Post by: Ariyana the hugging wench on March 31, 2009, 01:21:20 PM
To add new info to this post (which of course I found AFTER I had placed 2 orders with Medievalmarket.com, then saw the link to the other post and the comments and started worrying)

I placed 2 orders with this company. One on March 14th and the other on March 21.

I never heard anything from the vendor but the money was taken from my card. I started to really worry after I read the reviews on here. I emailed her this past Friday, asking about my orders. She wrote back "One of your orders has shipped and the other is going out on Monday - couldn't make the cut off on Friday.  Thank you for your patience in this busy season.  I hope this has not inconvenienced you in any way."

Yesterday one of the orders arrived, weirdly enough it was the 2nd order I placed. The items are what I expected for the money, more than good enough for back up garb for me or garb for my kids.. (what came yesterday was for my teenager who only comes with occasionally, not going to sink much money into garb for her unless she really starts to get into faire again.) I could probably make them myself but have no time to mess with that right now.
waiting to see when the 2nd order arrives. I do plan to suggest to the owner that she do a little more in terms of customer service contact. I really feel like a personal email after the order is accepted (even a few days later) saying that she did recieve the order and giving at least an estimate on when the order will be complete and shipped would be a nice touch and keep customers calm and informed.
But I did want to at least let people know that my orders at least seem to have happened ok. I will post when the 2nd package arrives.