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TRF Patron's Campgrounds Information

Started by mpullen, August 02, 2012, 06:34:44 PM

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Wakarimasen

Quote from: mpullen on August 03, 2012, 04:41:47 PM
Quote from: dbaldock on August 02, 2012, 06:57:24 PM
Doesn't it seem easier to refer back to posts in threads here on RenFest Forums, rather than on Facebook?

No. Eliminated all the multiple trails/discussions.

I too swore to never use Facebook. Unfortunately, that's the presently most popular social networking for TRF and SWFF. In order to concentrate on where the largest audience is, I have to follow the flow.

It takes me at least 2 hours each night to respond to the TRF campgrounds Facebook postings. Now, if I had to do the same thing here, that's another hour, making the same responses to identical questions.

Perhaps I could help. I worked for many years in tech support, and the answer to "answering the same question a hundred times" lies in creating a knowledge base - since that isn't an option here, an FAQ (Frequently Asked Questions) document. This way, you only need to answer a question once or twice, since you can, instead of typing out long explanations of this or that, simply paste a link in response. This ability kept me sane through many years of tech support ;)
Veritas odium parit.

PollyPoPo

Quote from: Wakarimasen on September 11, 2012, 01:13:50 AM
Quote from: mpullen on August 03, 2012, 04:41:47 PM
Quote from: dbaldock on August 02, 2012, 06:57:24 PM
Doesn't it seem easier to refer back to posts in threads here on RenFest Forums, rather than on Facebook?

No. Eliminated all the multiple trails/discussions.

I too swore to never use Facebook. Unfortunately, that's the presently most popular social networking for TRF and SWFF. In order to concentrate on where the largest audience is, I have to follow the flow.

It takes me at least 2 hours each night to respond to the TRF campgrounds Facebook postings. Now, if I had to do the same thing here, that's another hour, making the same responses to identical questions.

Perhaps I could help. I worked for many years in tech support, and the answer to "answering the same question a hundred times" lies in creating a knowledge base - since that isn't an option here, an FAQ (Frequently Asked Questions) document. This way, you only need to answer a question once or twice, since you can, instead of typing out long explanations of this or that, simply paste a link in response. This ability kept me sane through many years of tech support ;)

Are there any FAQ pages in this forum available to the individual categories?  The admins would probably need to be involved; it would have to be a document that only certain people could modify.

Wakarimasen, are you aware of any version of FAQ that could be applied to Facebook pages?  Without a usable search feature that would drill down through all replies to each message, there is no way for a newcomer to find information.  Naturally Mike ends up with the same questions over and over as the pertinent messages fall off the bottom. 

Unfortunately the main commercial website for TRF has a link to their Facebook page (which is "owned" by TRF as the "Page") resulting in the need to keep the Facebook page updated as much as possible.   

Polly PoPo
(aka Grannie)